Automatically track down unfinished orders/abandoned carts and boost your lost revenue. With this advanced module, you can start sending personalized emails with special coupons and follow-up campaigns to customers.
With the Abandoned Cart Recovery module, encourage your shoppers to complete their purchases. Convert your missed cart into revenue and get more sales with automation, flexibility, and accurate analytics.
1. General #
To configure Extended Cross Sell for WooCommerce, navigate to the WordPress admin menu ShopBuilder =>Settings =>Modules =>Cart Recovery => General
1.1) Enable Cart Recovery?: Toggle this button to activate the module.
1.2) Time to Mark Cart Abandoned (minutes): define the cut-off time of the cart. The plugin will track cart activity and after this time, the cart will be marked as abandoned.
1.3) Exclude User Roles from Tracking: You can exclude user roles from tracking. Carts belonging to users with these roles will not be tracked for abandonment. These users will not receive abandoned cart reminder emails.
1.4) Notify Recovery To Admin: Activate this option to send a notification to the site administrator whenever a cart is successfully recovered.
1.5) Recovery Email Subject: Insert the subject line for recovery notification emails sent to admin.
1.6) Admin Email Address: Input the email addresses separated by commas to receive recovery report emails. Ex: support@yourstore.com, thesupport2@yourstore.com.
1.7) Unsubscribe Page: Select the page (Sample Page, Shop, Cart, Checkout, My Account, Wishlist, and Compare) where users will be redirected to unsubscribe.
1.8) Email Section: In this section, you will find the email related settings.
“From” Name: Write a specific name.This name will appear as the sender in the email.
“From” Email Address: Insert a particular email address. from this email address recovery emails will be sent.
“Reply-To” Email Address: Input an email address. This email address will receive replies from customers.
1.9) Auto-Delete Expired Coupons: Switch on this option to automatically remove expired or used coupons once per week via a scheduled task.
2. Template Settings #
Now, click on the Template Settings tab.
2.1) Premade Templates: You’ll get 4 different premade templates. Moreover, you can customize these templates according to your preference.
2.2) Add New Templates: If you want to create a new template, we’ve got this option for you as well. Just click on the ‘Add New Template’ button and personalize the template to your choice.
1) Enable Template?: Toggle this button to activate the template. When disabled, the template can not be used at all.
2) Template Name: Enter the template name to be displayed.
3) Subject: Write the subject of the cart recovery mail.
4) Email Body: Write the subject of the cart recovery mail.
5) Frequency: Determine the time how long after cart abandonment is detected this email will be sent. Combine this with the Frequency Unit below to determine the exact timing.
6) Frequency Unit: Select the unit of time for the frequency. You can select the frequency unit in days, hours, and minutes. For example, if you enter 5 and select ‘Days’, this abandoned cart email will be sent 5 days after the cart is abandoned. Selecting ‘Hours’ or ‘Days’ will send it 5 hours or 5 minutes later, respectively.
Now, move to the Coupon Code section. Here, you can auto-create a special coupon for the abandoned cart.
7) Create Coupon Code?: Toggle this button to Auto-create a special coupon for the abandoned cart.
8) Discount Type: Choose the discount type either percentage or fixed cart discount.
9) Amount/Discount: Enter the amount of the coupon.
10) Coupon Prefix: Add a prefix to be added before the generated coupon code.
11) Coupon Expired After (Days): Determine how many days after issuance the coupon will remain valid.
12) Free Shipping: Enable this option to grant free shipping with this coupon.
13) Individual Use Only: After activating this option, the coupon can not be used in conjunction with other coupons.
14) Auto Apply Coupon: Switch on this option to automatically apply coupon at checkout.
Now, click on the “Save Changes” button to save the updates.
Abandoned Carts Follow-Up Dashboard #
To follow up the abandoned carts, navigate to WooCommerce>Cart Abandoned.
First, click on the Database. Here, you can see the overall graph of all the email templates. You can see the recoverable revenue and recovered revenue analytics.
In the Email Template section, you can see the trigger time, sent amount, open rate, click rate many essential details.
Now, move to the Follow Up section. You can view the receiver details, order status, cart total. Moreover, you can perform different actions from this section.
